Matthew Hoty

Hi, I'm Matthew Hoty

I'm a product leader with a background in data, and a passion for building. I lead teams that turn user needs into lovable products that drive real results.

📍 Nashville, TN
Get to know me

About Me

I am a product leader with a background in data, a love for building, and a focus on solving real problems. I have spent the last few years leading product and data teams, scaling AI-powered platforms, and turning complex ideas into products that actually help people. I care a lot about making things that are clear, useful, and built to last.

I like staying close to the work. Whether it's writing a strategy, mapping a system, or digging into user flows, I enjoy the process of making sense of ambiguity and helping teams move with clarity. I believe great product work happens when teams stay curious, move fast, and always stay close to the problem they are solving.

I am always looking for ways to grow as a builder, a teammate, and a leader. I read a lot about emerging tech (AI and LLMs these days), product thinking, and leadership. I experiment with side projects to learn something new or just to build for fun. And I try to bring the same mindset of learning and curiosity into every project I work on.

Outside of work, I am an avid Cleveland sports fan (which builds lots of character, trust me), I spend a lot of time with my two kids, dive into side projects when I can, and read whatever I can find on new tech and product thinking. I am also a big time Star Wars fan and just patiently wait for The Mandalorian and Grogu to come out next year.

Fast Facts

🛠️

What I Like Working On

  • Building solutions that solve real problems
  • Running experiments and optimizing product flows
  • Tackling big ambiguous ideas with smart, and energetic teammates
💻

What I'm Into

  • Learning about the latest in AI, and technology
  • Sports analytics, especially for fantasy sports, and betting models
  • Coaching and mentoring
🎉

What I do for fun

  • Taking my two little kids to the park
  • Watching the latest bingable show
  • Endlessly scrolling X

My Journey

🔍

Foundations in Data & Operations

I started my career as an analyst, working closely with operations teams to solve real business problems using data. It was here I learned how organizations run, how decisions get made, and how to use data to tell stories that drive action.

🔮

Building Data Products & AI

From there, I moved into building data products. This included internal tools like reporting platforms, analytics tools that empowered product and business teams, and external products like a chat message autocomplete service and an AI-native search engine that delighted users. This was my first taste of building things that others rely on, and it showed me the value of combining technical thinking with user needs.

🚀

Startups & Product Leadership

I transitioned into product roles where I could own the roadmap and bring ideas to life. At Healthpilot, I led a shift from B2B2C to B2C, rebuilt the product from the ground up, and helped grow the platform from under 50K in ARR to seven figures and serving hundreds of thousands of users. My focus expanded to leading both product and data strategy, especially around AI and personalization.

How I Work

🎯

Solve for the actual problem

I lead with curiosity and dig until I understand what users actually need. Whether I am optimizing a flow or mapping out a product strategy, I stay close to the why and focus on solving the core problem.

📊

Build with data and clarity

My background in data helps me make smarter decisions faster. I use metrics to validate intuition, guide product direction, and tell clear stories that align teams and center the customer.

🚀

Think big, ship small

From launching AI recommendation engines to rebuilding full stack platforms, I know how to keep the big picture in mind while moving quickly. I focus on what matters, ship iteratively, and learn constantly.

🤝

Lead like a teammate

I have led product and data teams through pivots, growth, and everything in between. I lead with trust, transparency, and a hands on mindset that helps teams do their best work.

🔍

Stay curious

I am always learning. Whether I am reading about new tech or building something for fun, I bring a mindset of curiosity and growth to every project. I believe that energy is contagious.

What I've Built

Professional Work

Helping Seniors Make Better Medicare Decisions

Helping Seniors Make Better Medicare Decisions

Head of Product & Data

An AI-powered platform helping seniors compare Medicare plans with confidence, speed, and clarity.

Product StrategyExperimentationUser Research +2
AI-Powered Customer Support Platform

AI-Powered Customer Support Platform

Product Manager, AI

Redesigned a knowledge base search engine with AI to reduce costs and improve help center accuracy.

PythonAWSNLP +1

Personal Projects

PickStreaks

PickStreaks

Solo Builder – Product, Design, and Dev

A daily streak-based sports game designed to test your gut and reward the bold.

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MatthewHoty.com

MatthewHoty.com

Designer, Developer, Writer

My digital home to tell my story, showcase work, and experiment with new tools.

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My Experience

Healthpilot

2021-Present
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Series C Startup 20-30 employees Healthcare Technology

Healthpilot is an AI-powered platform helping seniors find the right Medicare coverage. As the Head of Product & Data, I've played a central role in driving the company's growth and innovation from early stage to Series C.

I was brought on in 2021 to lead AI product development during Healthpilot's early growth phase. In 2022, I was promoted to Head of Product, where I drove the vision and execution for our entire product suite. By 2023, my role expanded to include data leadership, where I oversaw both product and data teams, aligning them to deliver measurable impact and scale the business.

Key Impact & Achievements

  • Driving Growth: Led go-to-market strategies that significantly accelerated revenue growth, scaling user conversions by 30x in two years and establishing a strong market presence.
  • Building a High-Performing Team: Assembled and led a team of seven spanning product, data, design, and marketing, creating a culture of collaboration and innovation.
  • Maximizing Efficiency: Aligned marketing and product insights to achieve a 10x increase in conversion rates while reducing acquisition costs by 50%.
  • Securing Investment: Partnered with leadership and investors to secure Series C funding by showcasing Healthpilot's product and AI innovations.

Role Progression

December 2023 - Present
Head of Product & Data

Leading product strategy and data teams, driving 10x growth in user conversions and establishing product-market fit.

December 2022 - December 2023
Head of Product

Led platform re-architecture, site rebrand, and AI recommendation system development, achieving 4x growth in customer acquisitions.

August 2021 - December 2022
Director of Product

Launched strategic partnerships and scaled AI infrastructure, expanding partner network by 15x.

Asurion

2016-2021
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Enterprise 15,000+ employees Technology Services

Asurion provides technology protection and support services to millions of customers worldwide. I joined in 2016 as a Senior Data Analyst, focused on embedding data strategies into product and engineering teams. Over nearly six years, I transitioned into leadership roles, culminating as Senior AI Product Manager, where I led cross-functional teams to deliver AI-powered solutions that enhanced customer experiences and operational efficiency.

At Asurion, I drove initiatives like redesigning a customer support platform using AI, saving $7.5M annually, and transitioning teams to real-time data reporting, empowering 3,000+ users. This role taught me the importance of aligning technical innovation with business goals to deliver high-impact outcomes.

Key Impact & Achievements

  • AI Platform Development: Led the development of an AI-powered customer support platform that reduced session queries by 25%, saving $7.5M annually.
  • Mobile Experience Optimization: Spearheaded initiatives to optimize mobile app experiences, boosting chat conversion rates by 30% through AI/ML real-time FAQ suggestions.
  • Data Infrastructure: Led a transition to real-time data reporting, empowering over 3,000 business users with faster, data-driven insights.
  • Cross-Functional Leadership: Collaborated with business development and operations teams to align AI solutions with strategic goals, delivering high-impact outcomes.
June 2019 - July 2021
Senior AI Product Manager

Led AI initiatives for customer support platforms, delivering $7.5M in annual savings through ML optimizations.

June 2017 - June 2019
Data Product Manager

Embedded with engineering teams to implement real-time data reporting, empowering 3,000+ users with data insights.

January 2016 - June 2017
Senior Data Analyst

Developed forecasting models for contact center operations, achieving 80% accuracy in predictions.

Let's Connect

I'm always interested in discussing product, data, and AI. Feel free to reach out!